Cookie Policy
Last Updated: June 2025
This Cookie Policy explains how , a company registered at , operating the hotel-casino website Velquorianprestigehouse (hereinafter referred to as "we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, the types of cookies we use, how you can manage your cookie preferences, and how our use of cookies relates to your privacy rights.
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. For questions or concerns, you may contact us at privacy@velquorianprestigehouse.com.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used to make websites work more efficiently, to improve user experience, and to provide information to the owners of the website.
Cookies allow a website to recognize your device and remember certain information about your visit, such as your preferred language, login status, or items in a shopping cart. Some cookies are deleted when you close your browser (known as "session cookies"), while others remain on your device for a longer period (known as "persistent cookies").
In addition to cookies, we may use similar tracking technologies such as web beacons, pixel tags, local storage objects, and scripts. For the purposes of this policy, all such technologies are collectively referred to as "cookies."
Cookies may be set by us directly ("first-party cookies") or by third-party services that we use on our website ("third-party cookies"). We do not control how third-party cookies operate once they are set; please refer to the relevant third party's privacy and cookie policies for more information.
2. Why Do We Use Cookies?
We use cookies for a variety of purposes, including:
- Ensuring the technical functionality and security of our website;
- Remembering your preferences and settings to enhance your experience;
- Analyzing how visitors use our website so that we can improve our services;
- Delivering relevant advertising and marketing communications tailored to your interests;
- Enabling social media features and integrations;
- Complying with legal and regulatory requirements applicable to our hotel and casino operations.
3. Types of Cookies We Use
We classify the cookies used on our website into the following categories:
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for the proper operation of our website and cannot be switched off in our systems. They are typically set in response to actions made by you, such as setting your privacy preferences, logging into your account, filling in forms, or making a reservation. Without these cookies, certain services on our website cannot be provided. These cookies do not store any personally identifiable information. Because they are strictly necessary, they do not require your prior consent under applicable law.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| __cf_bm | Cloudflare | Cloudflare uses this cookie to distinguish between humans and bots in order to manage traffic and protect our website from malicious automated requests and denial-of-service attacks. | 30 minutes | First-party / Third-party |
| cf_clearance | Cloudflare | Issued by Cloudflare to verify that the user has successfully passed a security challenge, allowing the browser to continue browsing the site without further security checks during the session. | 1 year | Third-party |
| __cflb | Cloudflare | Used by Cloudflare for load balancing, ensuring that requests from the same user session are consistently directed to the same server. | Session | Third-party |
| PHPSESSID | A standard session cookie used by our website to preserve user session state across page requests, enabling features such as login and reservation management. | Session | First-party | |
| cookie_consent | Stores the user's cookie consent preferences so that we do not display the consent banner on every page visit once a choice has been made. | 12 months | First-party | |
| XSRF-TOKEN | Helps prevent cross-site request forgery (CSRF) attacks by ensuring that form submissions originate from our own website. | Session | First-party |
3.2 Performance and Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously or pseudonymously. This allows us to measure and improve the performance of our website, identify popular content, and detect navigation issues. These cookies require your consent before being placed on your device, unless applicable law provides otherwise.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics (Google LLC) | The primary Google Analytics cookie used to distinguish unique users by assigning a randomly generated client ID. It is used to calculate visitor, session, and campaign data for site analytics reports. | 2 years | Third-party |
| _ga_[ID] | Google Analytics (Google LLC) | Used by Google Analytics 4 to persist session state and track page views, events, and user behavior across our website. | 2 years | Third-party |
| _gid | Google Analytics (Google LLC) | Used to distinguish users and stores information about how visitors use our website. Creates a statistical report on website activity. | 24 hours | Third-party |
| _gat | Google Analytics (Google LLC) | Used to throttle the request rate to Google Analytics, limiting the collection of data on high-traffic websites. | 1 minute | Third-party |
| _gac_[ID] | Google Analytics / Google Ads (Google LLC) | Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, conversion tags will read this cookie unless you opt out. | 90 days | Third-party |
Google Analytics data collected via our website may be transferred to and processed on servers located outside Canada, including in the United States. Google LLC is certified under applicable cross-border data transfer frameworks. For more information, please visit Google's Privacy Policy. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
3.3 Marketing and Advertising Cookies
Marketing cookies are used to track visitors across websites in order to display relevant and engaging advertisements tailored to the individual user. They are also used to limit the number of times an advertisement is shown and to measure the effectiveness of advertising campaigns. These cookies require your prior consent before being placed on your device.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _fbp | Meta Platforms, Inc. (Facebook Pixel) | Placed by the Facebook Pixel to identify browsers for the purpose of providing advertising services and to track conversions from Facebook ads, optimize campaigns, and build remarketing audiences. | 3 months | Third-party |
| _fbc | Meta Platforms, Inc. (Facebook Pixel) | Stores the Facebook click identifier (fbc) from the last click on a Facebook advertisement in order to attribute conversions accurately to ad campaigns. | 3 months | Third-party |
| fr | Meta Platforms, Inc. | Used by Facebook to deliver, measure, and improve the relevance of advertisements. Contains a unique browser and user ID combination. | 3 months | Third-party |
| IDE | Google LLC (Google Ads / DoubleClick) | Used by Google's DoubleClick to register and report the user's actions after viewing or clicking one of the advertiser's ads, for the purpose of measuring the efficacy of an advertisement and presenting targeted advertising content to the user. | 13 months | Third-party |
| DSID | Google LLC (DoubleClick) | Used to identify a signed-in user on non-Google sites in order to serve personalized advertisements to that user across the web. | 2 weeks | Third-party |
| ads/ga-audiences | Google LLC (Google Ads) | Used by Google Ads to re-engage visitors that are likely to convert to customers, based on the visitor's online behavior across various websites. | Session | Third-party |
| _ttp | TikTok (ByteDance Ltd.) | Placed by the TikTok Pixel to measure the effectiveness of advertising campaigns on TikTok, track conversions, and build audiences for retargeting purposes. | 13 months | Third-party |
| _pin_unauth | Pinterest, Inc. | Used by the Pinterest Tag to track conversions and measure advertising effectiveness for users who are not signed in to Pinterest. | 12 months | Third-party |
3.4 Functional Cookies
Functional cookies enable our website to provide enhanced functionality and personalization, such as remembering your language preference, your preferred currency, or room type selections. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| language_pref | Stores the user's preferred language setting so that the correct language is displayed on subsequent visits. | 12 months | First-party | |
| currency_pref | Stores the user's preferred currency for displaying prices during the booking process. | 12 months | First-party | |
| recently_viewed | Tracks rooms, packages, and amenities recently viewed by the user to display relevant suggestions and improve navigation experience. | 30 days | First-party |
4. Third-Party Cookies and External Services
In addition to the cookies listed above, certain third-party services integrated into our website may place their own cookies on your device. These third parties have their own independent privacy and cookie policies, and we have no control over the cookies they set. We encourage you to review the privacy policies of these third parties directly:
- Cloudflare, Inc. — Security and performance infrastructure. Cloudflare Privacy Policy
- Google LLC — Analytics and advertising services (Google Analytics, Google Ads, YouTube). Google Privacy Policy
- Meta Platforms, Inc. — Facebook Pixel and advertising services. Meta Cookie Policy
- TikTok (ByteDance Ltd.) — TikTok Pixel and advertising services. TikTok Privacy Policy
- Pinterest, Inc. — Pinterest Tag and advertising services. Pinterest Privacy Policy
We strive to ensure that any third-party services we use on our website are subject to appropriate data processing agreements and handle your personal data in compliance with applicable privacy legislation, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
5. Your Consent
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept, decline, or customize your cookie preferences. Strictly necessary cookies are placed automatically as they are required for the website to function and do not require your consent. All other cookie categories — analytics, functional, and marketing — will only be activated if you provide your explicit consent.
Your consent is recorded and stored by our cookie management platform. By clicking "Accept All Cookies," you consent to the placement of all categories of cookies described in this policy. By clicking "Reject Non-Essential Cookies" or by customizing your preferences, only strictly necessary cookies will be placed.
You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out on the basis of consent before its withdrawal. To withdraw or update your consent, please use the cookie preference center accessible via the link at the bottom of our website, or contact us at privacy@velquorianprestigehouse.com.
Please note that if you are a resident of a Canadian province or territory governed by specific privacy legislation, you may have additional rights under applicable law. We are committed to honoring those rights in accordance with our obligations under PIPEDA and relevant provincial statutes.
6. Managing and Controlling Cookies
You have several options for managing and controlling cookies placed on your device. Please be aware that restricting or disabling cookies may affect the functionality of our website, and some features may not work as intended.
6.1 Through Our Cookie Preference Center
You can review and update your cookie preferences at any time by accessing our Cookie Preference Center, which is accessible via the "Cookie Settings" link located in the footer of our website. From there, you can enable or disable specific categories of cookies.
6.2 Through Your Web Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Settings," or "Preferences" menu of your browser. The following links provide instructions for the most commonly used browsers:
6.3 Opting Out of Specific Third-Party Services
You may opt out of certain third-party cookies and tracking directly through those providers:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on.
- Google Advertising: Manage your ad preferences via Google Ad Settings.
- Meta (Facebook): Manage your ad preferences via Facebook Ad Preferences.
- Digital Advertising Alliance (DAA): Opt out of interest-based advertising via aboutads.info.
- Network Advertising Initiative (NAI): Opt out via networkadvertising.org.
6.4 Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for responding to DNT signals. Our website does not currently alter its data collection practices in response to DNT signals, but we will continue to monitor developments in this area and update our practices accordingly. You are encouraged to use our Cookie Preference Center to exercise your preferences directly.
7. Cookies and Responsible Gambling
As a hotel-casino operator, we are subject to specific regulatory obligations under applicable Canadian gaming laws. Certain cookies and tracking technologies may be used to support our responsible gambling obligations, including session duration monitoring, self-exclusion enforcement tools, and compliance with age verification requirements. Where such cookies are essential to fulfilling our legal and regulatory responsibilities, they are classified as strictly necessary and will be placed without requiring your consent. We do not use data collected through such cookies for marketing or advertising purposes without your explicit consent.
8. Data Retention
The duration for which cookies remain on your device varies depending on the type of cookie. Session cookies are deleted as soon as you close your browser. Persistent cookies remain on your device for the period specified in the table in Section 3 above, or until you delete them manually through your browser settings. We periodically review the cookies we use and the retention periods associated with them to ensure they remain appropriate and proportionate.
9. Cookies and Personal Data
Some cookies collect or process personal data, such as IP addresses, unique device identifiers, or behavioral data that can be linked to an identified or identifiable individual. Where cookies result in the processing of personal data, such processing is governed by our Privacy Policy, which describes in detail the types of personal data we collect, the legal basis for processing, your rights as a data subject, and how to exercise those rights.
You may contact us at any time regarding your personal data by emailing privacy@velquorianprestigehouse.com or writing to us at:
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or changes in our business operations. Any updates will be posted on this page with a revised "Last Updated" date at the top of the policy. Where changes are material, we will take reasonable steps to notify you, which may include displaying a prominent notice on our website or resetting your cookie consent preferences so that you may review and re-confirm your choices.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes to this policy constitutes your acknowledgment of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or the way we use cookies on our website, please do not hesitate to contact us:
- By email: privacy@velquorianprestigehouse.com
-
By mail:
You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated. More information is available at www.priv.gc.ca.